Saving pearls WHOLESALE TERMS & CONDITIONS
Dimensions are approximate and sizes or colors may vary slightly due to the characteristics of handmade products.
The most current price list supersedes any previous pricing or price lists. Quotes provided under written or digital catalogs are estimates. Pricing of metals are subject to change according to the current market rates.
FIRST TIME BUYER
A minimum order of $500 is required of all first time buyers.
Reorder minimum $250.
Production begins upon buyer's receipt of invoice and agreement to terms. If partial payment is required, production begins once deposit is paid.
2-4 week lead time for standard orders and reorders. Should you require a faster delivery time than the promised ship date, a rush charge of 15% to the total amount due will apply.
Certain substitutions may be made or items may be backordered and shipped upon availability.
Any items that appear on the invoice and are missing from a shipment must be reported within 5 business days in receipt of order via email or phone. At that time we will ship missing items. If notification of missing items is not provided, the customer is liable for amount due stated on invoice.
Any cancellations must be submitted in writing within 7 days of the order delivery date, and are subject to a restocking fee of 25% of total invoice.
Special orders and custom combinations are not returnable, exchangeable or refundable.
Saving Pearls accepts all major credit cards or PayPal transfers.
SHIPPING & HANDLING
USPS with tracking is provided, unless otherwise specified. Cost of shipping is dependent on weight, insurance and expediency.
Order balance is due upon invoice received. Credit cards, checks and/or PayPal transfers must be deposited and cleared prior to shipment.
Buyer is accountable for shipping & handling fees.
Shipping insurance must be requested to apply.
Repair fees are subject to per piece fees depending on the severity of damage. Saving Pearls reserves the right to review and authorize final assessment of the damaged piece/s.
Saving Pearls offers free repairs for items purchased and returned to retailer within 10 days of shipment received. All other repair requests are obliged at a $15 repair fee plus shipping and handling.
Any items that are broken or defective as a result of a manufacturer defect must be reported within 5 days in receipt of order. Please email firstname.lastname@example.org
Returns will be handled on a case-by-case basis. Saving Pearls reserves the right to assess and authorize or deny any return cases.
By completing an order and receiving an invoice from Saving Pearls, you hereby state that you have read, understand, and comply fully with the listed terms & conditions. You agree to comply fully with Saving Pearls terms & conditions for the entire duration that you carry & sell Saving Pearls products.